Up to
$20.00
$20.01 to $40.00
$40.01 to
$80.00
$80.01 to $120.00
$120.01 & up |
$ 6.95
$ 7.95
$
8.95
$ 9.95
$11.95 |
All orders submitted on this site will be billed
by:
VC National, Inc. (owners of the South Paw Pets
Catalogue)
1010 Country Club Drive Building O Apt 202
Margate, Florida 33063
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We Accept: MasterCard, Visa and Discover. We employ fraud
detection technology and verify all information. We capture
information about the computer and IP address originating the order
to help police track down credit card theft. We cooperate with
Federal, State and Local authorities.
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We respect our customer's privacy, and we promise to never
sell, rent or in anyway release any of our customer's personal
information to any other company, retailer or list buyer. Any
information you submit to South Paw Pets will only be used by us to
fill your orders, and to let you know about upcoming South Paw Sales
Events. Customers may elect not to receive any sales or promotional
mailings. To opt out of future mailings, please contact us by
phone at 888-251-8689, by fax at (609)
896-1626, by e-mail at custservice@southpawpets.com,
or fill out our on-line customer
service request.
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Errors and Omissions-
South Paw Pets stands behind every product we sell. If we
have made an error, (i.e., not as advertised, wrong quantity
shipped, wrong item shipped,) we will correct it at no cost to you.
We want your on-line shopping experience to be pleasant and trouble
free.
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All shipments are inspected and in perfect condition prior
to leaving the warehouse. Shipments are FOB origin. Damages in
transit are the responsibility of the freight carrier. If a box is
damaged or crushed, please note the damage on the shippers receipt.
If the product in the package is damaged, we will help you with the
claim, and product replacement. Please contact us by phone at
888-251-8689, by fax at (609) 896-1626, by
e-mail at custservice@southpawpets.com,
or fill out our on-line customer
service request.
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Many products are covered under manufacturers warranties,
which are available prior to purchase on request. If a product is
defective, or contains missing or broken parts on receipt, please
contact us by phone at 888-251-8689, by fax at (609) 896-1626, by e-mail at custservice@southpawpets.com,
or fill out our on-line customer
service request. We will help you resolve the
problem.
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Most orders ship via UPS or
Priority Mail and are traceable. If your shipment is overdue, please submit a
Customer Service Request by phone at 888-251-8689, by fax at (609) 896-1626, by e-mail at custservice@southpawpets.com,
or fill out our on-line customer
service request. We will track the order and let you know its
status. Some shipments to APO and other military addresses are
sent via US Mail only and will take longer to ship. If an APO shipment
is more than three or four weeks overdue, let us know and we will
try to trace it.
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The following links are to sites that we think are
interesting to pet owners. Please note that these sites are in no
way affiliated with South Paw Pets, and we are not responsible for
their content. Please let us know if any of the links are broken, or
suggest your favorite links! E-mail the webmaster at webmaster@southpawpet.com
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Customs, Duties and
Taxes-
All shipments originate in the United States. We are
required to collect sales tax on orders shipped to New Jersey,
customers may be responsible to pay sales and/or use tax in their
own jurisdiction. We currently ship to the United States only.
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All Other Claims-
If you experience any other problems, or need more information before
or after a purchase please submit a Customer Service Request by
phone at 888-251-8689, by fax at (609)
896-1626, by e-mail at custservice@southpawpets.com,
or fill out our on-line customer
service request.
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If you are not completely satisfied
with a product, you can
return it for a full refund, exchange or credit. No returns will be
accepted without a Return Merchandise Authorization (RMA) number. To
obtain an RMA number please submit a Customer Service Request by
phone at 888-251-8689, by fax at (609)
896-1626, by e-mail at custservice@southpawpets.com,
or fill out our on-line customer
service request. Returned merchandise must be in new and unused
condition, and returned in the original packaging. Shipping
instructions will be given with the RMA number.
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Frequently Asked
Question about pets-
PLEASE NOTE: Every pet is different, and this FAQ document
is not intended to substitute for an examination and treatment
by your own vet. If your pet appears to be ill or injured, please
seek professional care from your local veterinarian!
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From time to time South Paw Pets will run contests, which
are subject to all of the following conditions, in addition to any
specific additional terms and conditions noted on the entry
form:
Contest is open to anyone of legal age, and void where
prohibited. No purchase required. Employees of South Paw, Trumpet51 Web
Design, their employees or families are not eligible. LIMIT IS ONE ENTRY
PER PERSON. Winners will be notified by e-mail, phone or snail mail
using the information they provided. Further conditions may apply.
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All of the contents of this web site, including
text, images, and HTML code are © Copyright by VC National, Inc., all rights reserved. Reproduction of
any of the contents without the express written permission of the
owners is prohibited. All referenced trademarks are the property of
the respective trademark owners, and acknowledgement of their
ownership is made by reference herein.
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You can contact South Paw Pets in many ways:
By US
Mail at:
P.Vegotsky c/o Southpawpets.com
1010 Country Club Drive
Building O Apt 202
Margate, Florida 33063
By phone at 888-251-8689
By e-mail at custservice@southpawpets.com
By
filling out our on-line customer
service request.
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