Satisfaction is guaranteed!  
FAQ about your Pets

Frequently Asked Questions about Dogs and Cats


General Questions

Back to Top

Dogs

Back to Top

Cats

Back to Top

When should I start my pet's vaccinations?

Kitten and puppy vaccinations should start at 6-8 weeks of age with a Distemper combination. The Distemper vaccination should be repeated every 3-4 weeks until the puppy or kitten reaches 14-16 weeks of age. At this time, the puppy or kitten should receive their last Distemper combination and their Rabies vaccination. After this vaccination series, the animal only receives yearly boosters of rabies and distemper.

Back to Top

When should my pet get spayed or neutered?

Puppies and kittens should get spayed or neutered at six months of age. Spay is the surgical sterilization of a female animal. Neuter is the surgical sterilization of a male animal.

Back to Top

How can I get my cat to use its litter box instead of voiding in unacceptable locations?

Some cats will have a problem voiding in unacceptable locations. First have the cat checked by a veterinarian to rule out a urinary tract infection. If that is fine then confine the animal in a small area (bathroom or carrier) that has food, water, and a litter box. Once the animal is successfully voiding in the litter box then slowly increase the amount of space the animal is allowed i.e. let the animal win back the rights to the house. If a mistake occurs, then back up a step and try again. Be consistent.

Back to Top

Can my cat get heartworms?

Yes! Cats can get heartworms like dogs. The heartworm microfilariae are transmitted by the bite of a mosquito to the cat. Unlike the dog, the microfilariae can not be seen in a blood sample. Symptoms of heartworm disease in the cat include coughing, vomiting, and respiratory difficulties. There are tests available now to test for heartworm disease that your vet can run in their hospital. There also is monthly heartworm preventative available for cats. There is no treatment for heartworms in cats as is done in dogs. The treatment is symptomatic only.

Back to Top

Do animals need yearly vaccinations?

It is recommended that dogs and cats receive yearly vaccinations to stimulate the immune system so the most effective response will occur if they do come in contact with any of the vaccinated diseases.

Back to Top

Does my cat need to be tested and receive vaccinations for Feline Leukemia?

We recommend all kittens be Feline Leukemia tested and receive  leukemia vaccinations. The Feline Leukemia vaccinations are initially a series of two vaccinations 3 weeks apart then yearly thereafter. Feline Leukemia is an immunosuppressive virus, meaning the body will have a hard time fighting infection if the animal contacts a disease. There is no treatment for the Feline Leukemia disease except for supportive care. We also recommend that indoor only cats do get vaccinated for the leukemia virus too since if they ever escape, they will have no protection against the disease.

Back to Top

When will my dog get a shot for Parvovirus?

Parvovirus is one of the diseases included in the canine distemper vaccination combination. This vaccination protects against Canine Parvovirus, Hepatitis, Leptospirosis, Distemper, and Para-influenza. Since Parvovirus is a severe usually fatal disease in puppies, the vaccination is given 3-4 times during the puppy vaccination series to build protection.

Back to Top

How can I get my obese animal to lose weight?

Obese animals need to reduce their caloric intake and to increase their activity. Caloric intake can be achieved by initially reducing the quantity of their food by ¼. Dry cup measure the food then reduce accordingly. The obese animal likes to eat anytime it can and usually is a beggar. Portion out it's food to multiple small meals during the day so the animal feels that it is still eating constantly but limited by the measured amount. Feed vegetables and fruits as snacks instead of milk bones and snacks. If you feed milk bones then break one into 6 small pieces, as the size of the treat is not as important as the attention they get with it. The adult dog should have a thin layer of fat over the ribs and a waistline. The adult cat should have a slim line proportional to its frame.

Back to Top

What is the best food to feed my puppy or kitten?

Most puppies and kittens will do well on any growth type diet, which will be higher in fat and protein versus the adult maintenance diets. Watch the animal to see if the diet is well tolerated; is the animal growing adequately? Does the animal have a shiny hair coat and a bright personality? Is the diet palatable to the animal? Does the animal have allergies to the diet? We find that Nutro, Iams or Eukanuba growth diet is palatable to most animals, and gives them a consistent stool in form and consistency. It also is nutritionally complete and needs less fed in amount than most commercial diets.

Back to Top

How often should I feed my puppy or kitten?

Most puppies and kittens can be fed free choice (available all the time) or 3-4 times daily. We weigh the animals every 3-4 weeks when they come in for vaccinations; we then recommend if the feeding needs to stay the same, increase, or decrease.

Back to Top

How long should I feed my puppy/kitten a growth diet?

We recommend that you feed the smaller dog breeds and kittens a growth diet for the first year. The food may be fed free choice unless the animal is becoming overweight and then we will limit the amount fed. A large breed dog will also be allowed free choice growth diet until 10 months of age. We watch that the animal is not growing too fast as this may cause panosteitis, speed up the signs of hip dysplasia, and other growth abnormalities. At 10 months of age, we recommend the animal be switched to an adult diet and be fed twice daily. We watch the amount fed by watching the weight and outward appearance of the animal. Large breed dogs bone will continue to grow until 2 years of age even though they reach adult height usually by 8-10 months of age.

Back to Top

Should my kitten/cat be declawed because it is scratching on my couch?

Declawing is a surgery in which the claw/third bone in the toe is removed and the skin is closed over the incision. The claws should never grow back. Declawing can be done as early as 12 weeks of age. The options instead of declawing are to retrain the animal to scratch on a scratching post instead or use Soft Paws. Soft Paws are plastic glued on covers for the nails which can be applied by the veterinarian. These will usually stay on 4-6 weeks depending on the cat. Younger and smaller cats will do well with declawing and usually recover quickly and uneventfully. Larger and heavier cats have a longer recovery time and may limp or be nonweight bearing on the declawed feet up to 6 months.

Back to Top

My dog/cat is scooting its hind end on the ground. Is this a sign of worms?

The most common cause of scooting is full anal sacs. Anal sacs are located at the 3 o'clock and 9 o'clock positions of the rectum. They are similar to scent sacs of the ferret or skunk. The only way an animal can eliminate the contents of these sacs is to scoot on the ground or lick. When the contents are not eliminated normally, then the sacs distend and fill. Your veterinarian can express the sacs for the animal. Scooting can also be seen with diarrhea in which the animal is trying to clean itself.

Back to Top

How do dogs get heartworms?

Dogs will get heartworms when bitten by an infected mosquito. A mosquito will take a blood meal from a heartworm- infected dog. Then, the baby heartworms (microfilariae) undergo a several stages of growth in the mosquito. The infected mosquito bites a non- infected dog and when taking the blood meal will deposit the microfilariae into the bloodstream. The microfilariae will continue to grow in the bloodstream and upon reaching maturity will only live in the right side of the heart.

Back to Top

How do I prevent my dog from getting heartworms?

The two most common monthly preventatives available are Heartgard and Interceptor. Heartgard comes as a small beef jerky type of treat. Interceptor comes as a small pill which can be eaten, pilled, or hidden in a small piece of food. These preventatives should be given monthly, all year round. Yearly blood tests to check for heartworm disease should be performed by your veterinarian.

Back to Top

My dog is strictly indoors, do I still need to give the heartworm preventative?

We recommend that you still give your pet the heartworm preventative monthly. Your dog has the chance of finding a mosquito through a break in the window screens, if you open a door or window, going outside to go to the bathroom, and many other ways. It is easier on your pet and less expensive for you to prevent versus treat heartworm disease.

Back to Top

How do I trim my animal's toenails?

  1. Have a helper hold the animal comfortably and securely, keeping their face away from the animal's muzzle.
  2. Hold the foot and apply gentle pressure at the base of the toe.
  3. Look at the nail. Visualize the blood vessel that runs through the nail.
  4. Trim the nail just beyond the blood vessel. Clear nails are easier than black nails. Hint: On black nails, trim the nails just beyond the curve of the nail.
  5. Continue with all other nails.
  6. There are usually 5 nails on the front feet and 4 nails on the hind feet.
  7. If you do trim the nail and find the blood vessel, apply gentle pressure to the base of the nail. Apply Quikstop, Flour, Cornstarch, or a bar of soap to the nail to stop the bleeding.

Back to Top

Are rawhide chews good for my dog to chew on?

Rawhide chews are not recommended unless given under close supervision. Some dogs who get excited when chewing them will swallow large pieces of the rawhide. Pieces of the rawhide have been removed from the roof of the mouth, around the lower jaw, and places in the gastrointestinal tract. A non-destructible ball, a Kong toy, or string tug toys are recommended instead.

Back to Top

How often should I bathe my dog?

Most dogs need infrequent baths on a routine basis. Frequent bathing may cause dry, itchy skin. If frequent baths are needed for the dirty puppy or outdoor dog, then use a gentle dog shampoo. Do not use human shampoos as they contain too many detergents and will dry the dog's skin. If your dog is itching due to allergies or a skin condition, your veterinarian will recommend a shampoo for the condition.

Back to Top

How often do female dogs/cats come into heat and how long will it last?

Female dogs will have their first heat cycle around six months of age and every six months thereafter. Dogs cycle will last 10-21 days. Cats will also have their first heat cycle around six months of age. Cats are light dependent usually with heat cycles every 9-13 days from January through October. The cycle will last 5-7 days. Some indoor cats will cycle all year due to the constant light times.

Back to Top

How often should I get my dog's teeth cleaned?

During each yearly examination, the veterinarian should examine the animal's teeth. The teeth should be clean, free of gingivitis, and free of tartar. If the tartar is moderate to heavy, the teeth should be cleaned. It is easier on the dog to have the teeth cleaned periodically. The dog should have less time under anesthesia and not need supportive antibiotics. Some dogs need to have their teeth cleaned every six months, and some dogs will have their teeth cleaned twice in their lifetime.

Back to Top

How does my pet get tapeworms?

Tapeworms are one of the few internal parasites that can be seen by pet owners. The tapeworm egg sac is deposited with the stool of an infected animal. The flea ingests the egg and the tapeworm undergoes growth within the flea. The dog then eats the flea and gets the tapeworm within its intestinal tract. The tapeworm grows and upon maturity will shed egg sacs out the rectum of the infected dog. The pet owner will see white to cream colored rice size segments in the animal's hair or on its bedding. Flea control as well as tapeworm dewormer are both needed to treat this condition.

Back to Top

How does my cat get Feline Leukemia?

The main ways of transmission are bite wounds and mucous membrane contact i.e. cat fights and breeding. It has also been seen transmitted by saliva exchange, sharing the same litter box, or sharing the same food and water bowls. Kittens can get the disease in utero from an infected mother. This is why all kittens should be screened for the disease.

Back to Top

How long is my dog or cat's pregnancy?

Dog and cat gestations will last 62-64 days.

Back to Top

How many puppies or kittens will my pet have?

There is variation in each breed as well as individual animal. The best way to find out is to have your veterinarian x-ray your pet at 45 days into the gestation. The fetuses will be calcified and a head count can be obtained. This is also a good time in small breeds to see if the babies are small enough to pass through the mother's pelvic canal.

Back to Top

What should I feed my dog during her pregnancy?

It is best to feed the mother a growth type diet as she will be feeding herself and her growing family. Vitamin supplementation is not needed unless the mother is in poor condition going into the pregnancy or is on a poor quality diet. The growth diet should be continued after the whelping through lactation.

Back to Top

How can I tell if my cat is pregnant?

Your cat's gestation is 62-64 days long. You can bring her to the vet in usually 2-3 weeks after being bred, the vet should be able to palpate the fetuses in the uterus in her abdomen. At this time they will feel like small marble size individuals. During the second month you will see the abdomen and mammae enlargement. You can actually go to your vet at day 45 after conception (if you had her bred and know dates) and get an x-ray. At day 45 the fetuses bones will be calcified and you can count babies on the x-ray. During the final week the mammae will fill with milk and they will leak colostrum (the first milk) usually 24-48 hours before the birth. I do recommend that if your vet does think she is pregnant that you put her on kitten food during the gestation as she will need the additional energy and protein to provide for her and her babies. Continue the kitten food until the kittens are weaned. Good Luck.

Back to Top

What is the best way to house newborn puppies?

I have heard of using a kids swimming pool padded with towels or a large box. The female likes to have a confined space to nest and then to keep the pups in. A lot of females, if they don't have a box or space for the pups, will continue to move the pups until they find their own space to put them (hard on the owners to keep a head count!) I usually recommend putting towels in the bottom of the pool and a favorite toy or your old sweatshirt in the pool to make her comfortable with it. I would give her the pool 1-2 weeks before whelping to allow her time to nest and make it comfortable. Make sure anything you put in the pool with her is not important as it will get quite messy during whelping. Have fun, birth is a wondrous event!

                                                                  
You can contact us by phone (888) 251-8689, by fax (609) 896-1626, by e-mail at custservice@southpawpets.com, or fill out our on-line customer service request
form. Have a look around our store, and if you see something you like, buy with confidence. If you still don't feel comfortable buying online, please phone or fax in
your orders to the above numbers or use snail mail.